During the Milano Cortina 2026 Winter Olympics, Casa Italia operated as a central hub for institutional guests, partners and stakeholders, managing over 120,000 visitors across Milano, Cortina and Livigno (Source: ANSA).
The venue hosted a wide range of premium hospitality experiences, requiring a structured approach to Accreditation, Access Control and guest flow management across multiple areas.
Crionet delivered an integrated ecosystem combining Accreditation, Access Control and Corporate Hospitality, ensuring centralized management of credentials, real-time validation of access rights and seamless coordination of guest movements.
This approach enabled efficient operations, enhanced security and a consistent guest experience across all venues, even under peak attendance conditions.
The Challenge:
- Coordinated guest management across multiple categories
- Controlled access to restricted areas
- Real-time visibility on attendance and flows
- Integration between accreditation and hospitality
- High reliability under peak conditions
Implementation:
- Multi-venue setup: Milano, Cortina, Livigno
- Centralized configuration of access rules
- Accreditation stations and welcome desks
- PDA-based access control across all areas
The Solution:
- XMS Ecosystem
- Accreditation & Access Control (XMS)
- Corporate Hospitality Management (Hospi)
- Unified guest and access rights management
- On-site and remote operational support
Impact:
- Full control of guest access across venues
- Streamlined accreditation and hospitality workflows
- Real-time tracking of entries and attendance
- Reliable operations in a high-complexity environment
