Privacy & Cookie Policy

Effective Date: January 1, 2025
Crionet S.r.l. (“Crionet”, “we”, “us”, or “our”) respects the privacy of individuals and is committed to protecting personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
This Privacy and Cookie Policy explains how personal data is collected, used, stored, and protected when visiting the Crionet website and interacting with its services.

1) Data Controller

The Data Controller responsible for the processing of personal data is:
Crionet S.r.l.
Via Campi Flegrei 34
80078 Pozzuoli (Napoli), Italy
Email: platform_security@crionet.com
Phone: +39 081 009 8818

2) Personal Data We Collect

We may collect different categories of personal data depending on how users interact with the website.

2.1 Information Provided by Users

When submitting a contact request or communicating with Crionet, the following information may be provided:

Name and surname
Email address
Phone number
Company or organization (if applicable)
Message content or inquiry
This information is collected only when voluntarily submitted by the user

2.2 Automatically Collected Data

When users visit the website, certain information may be automatically collected through technical systems, including:

IP address
Browser type and version
Device and operating system information
Date and time of access
Referring URLs
Pages visited and navigation behavior

This information helps ensure the proper functioning, security, and improvement of the website.

3) Purpose of Data Processing

Personal data may be processed for the following purposes:

Responding to inquiries submitted through the website
Providing information about products, services, or projects
Managing communication with users
Ensuring the security and proper functioning of the website
Improving website performance and user experience
Complying with legal obligations

4) Legal Basis for Processing

Personal data is processed based on the following legal grounds:

Consent, when users submit a contact form
Legitimate interest, for maintaining website functionality, security, and performance
Pre-contractual measures, when users request information related to potential services or collaboration

5) Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, including responding to inquiries and complying with legal obligations.

Once no longer required, personal data will be securely deleted or anonymized.

6) Data Sharing

Personal data may be shared with trusted third-party service providers who support the operation of the website and related infrastructure, such as:

Hosting providers
IT service providers
Website analytics tools
Legal or professional advisors when required by law

All third parties are required to process personal data in compliance with applicable data protection regulations.
Crionet does not sell or rent personal data to third parties.

7) International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), Crionet ensures that appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses or equivalent legal mechanisms.

8) Data Security

Crionet implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, or alteration.
These measures include secure infrastructure, controlled access to systems, and data protection procedures designed to safeguard personal information.

9) Rights of Individuals

Under the GDPR, individuals have the following rights regarding their personal data:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Requests related to these rights can be submitted to:
platform_security@crionet.com
Individuals also have the right to lodge a complaint with the competent Data Protection Authority.

10) Cookies and Tracking Technologies

The Crionet website uses cookies and similar technologies to ensure the correct functioning of the website, improve user experience, and analyze website usage.

Cookies are small text files stored on a user’s device when visiting a website.

11) Types of Cookies Used

11.1 Strictly Necessary Cookies

These cookies are essential for the operation of the website and enable basic functions such as:

Page navigation
Access to secure areas
Form submissions
Website security

The website cannot function properly without these cookies.

11.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting anonymous information such as:

Number of visitors
Pages visited
Traffic sources
Navigation patterns

This information helps improve website performance and usability.

11.3 Functional Cookies

Functional cookies allow the website to remember user preferences and provide enhanced functionality.
Examples include language preferences or user interface settings.

12) Managing Cookies

Users can control and manage cookies through their browser settings.
Most web browsers allow users to:

View stored cookies
Delete cookies
Block cookies from specific websites
Disable cookies entirely

Please note that disabling certain cookies may affect the functionality of the website.

13) Third-Party Cookies

Some cookies may be placed by third-party services integrated into the website, such as analytics or embedded content providers.
These third parties may collect information according to their own privacy policies.

14) Changes to This Policy

Crionet reserves the right to update or modify this Privacy and Cookie Policy at any time to reflect changes in legal requirements, technology, or business practices.
Updated versions will be published on this page with the revised effective date.

15) Contact Information

For any questions regarding this Privacy and Cookie Policy or the processing of personal data, please contact:
Crionet S.r.l.
Via Campi Flegrei 34
80078 Pozzuoli (Napoli), Italy
Email: platform_security@crionet.com
Phone: +39 081 009 8818